You are in front of the cash register and just want to pay a little something with your credit card. As usual, you pull your wallet out of your pocket, but find that your credit card is not in the card slot. In such situations, the shock is great at first! Despite the shock, quick action is required: have the credit cart blocked – as quickly as possible. Often, the cardholder cannot understand whether the credit card was stolen or simply lost it. In any case, it is always correct to have the credit card blocked. After all, the only way to prevent unauthorized persons from using your credit card and causing you financial damage.
Every second counts: have your credit card blocked as soon as possible!
In principle, care is justified in the event of a card loss. Credit card payments at checkout require a signature, but some thieves are good at falsifying signatures. Then it is up to the cashier whether he recognizes the forgery or accepts the credit card as a method of payment. If you ask for a PIN at the cash register, there is in principle no possibility for third parties to pay with it.
On the Internet, however, the whole thing looks very different: only the data that can be seen by everyone on the credit card is requested here. This means that no matter whether the credit card was stolen or found, third parties can spend money online to their heart’s content – at your expense. Panic does not help anyone. The only thing you can do at this moment is to have the credit card blocked – at best as soon as possible. A credit card lock protects your own finances and protects against misuse by third parties.
In order to ensure that cards are blocked quickly in an emergency, credit card holders can write down the number of the relevant blocking hotline and keep it in a place that is available at all times, such as in their own car, in their jacket pocket or in the diary. Only in the wallet is a little unfavorable, since it is mostly completely stolen if the card is lost due to theft. If you don’t have a blocked number with you, you can also use your smartphone to check the card operator’s website. It is usually easy to find there.
The call to the blocking hotline: this is how it works
If you have lost your credit card, the customer adviser on the blocking hotline will usually need some information from you in order to be able to block the credit card. As a rule, he will ask for the credit card number in addition to the usual information such as name, age and address. You can find this on your card statement, for example.
Questions are also asked about the issuing bank and the type of credit card. Such a conversation often only takes a few minutes and the credit card block is done. Cardholders no longer have to worry. The lost credit card is now deactivated and can no longer be used – not even by the rightful owner, should the card be found again. Usually there are no costs for blocking.
This happens after the credit card lock
It can often take several weeks for customers to receive a new credit card. However, if you urgently need a credit card after the card has been lost, you can also have a replacement card issued by the provider concerned. This works basically the same as a real credit card, but is limited to a time frame, for example, four weeks. Thereafter, their validity and usability usually expire automatically.
What to do if others have already spent your money?
Not everyone uses their credit card every day. Therefore, it can happen that a card loss is only noticed after a certain time, so that the card is blocked very late. In such cases, it may well be that third parties have already withdrawn money from the credit card or used it as a means of payment. Therefore, cardholders should check their card statements immediately after blocking. If there are incomprehensible debits, you should contact the relevant bank immediately.
As a rule, such payments can be reversed. If the card is actually misused, the credit card holder does not have to be liable – as long as he has not acted negligently. This means that he should have made sure that the data important for the credit card was not visible to third parties and kept the PIN safe. With some providers, customers also take out insurance against theft and security with the credit card application, which is usually liable in such cases. In principle, careful handling of the credit card is always recommended.
You can protect your data with these security tips
Basically, credit cards are a really safe means of payment, since customers still have the option of having their money returned by the bank in the event of irregular debits. For example, if you paid in cash at the checkout, this is no longer possible. Nevertheless, security can also be further optimized here with a few tips: The more careful bank customers handle their credit cards, the less likely they are to become victims of improper credit card use. Therefore, you should pay attention to the following points:
- Be careful when assigning sensitive data on the Internet
- When surfing the Internet, pay attention to encrypted connections:
- Keep your PIN safe
- For quick action in an emergency: carry blocked numbers with you
- Beware of phishing emails (fraudulent emails) and fraudulent tricks that want to steal your data: Banks never request confidential data by email or phone
- Caution is better than forbearance: if you are unsure, ask the bank
If you pay attention and behave responsibly, you can concentrate on the advantages of a credit card, such as cashless payment from anywhere in the world, the uncomplicated online shopping and the possibility to leave a credit card as a deposit at any time. With the many benefits that a credit card offers, fear of loss or, at worst, theft, shouldn’t stop anyone from getting a credit card.